Terms & Conditions

The services on this site are provided by «[Denumire PFA]» (trading as “FamousWave”), «[CUI]», «[Nr. înregistrare]», registered at «[Adresă completă]», Romania, European Union. Contact: «[email@exemplu.ro]».

By placing an order, you confirm you have read and accept these Terms in the version shown at the time of the order. The accepted version is recorded together with your order.

We increase a publicly displayed number, on the account, post or video you give us. We sell each service separately:

• on Instagram: followers on an account, likes on a post, views on a Reel;
• on TikTok: followers on an account, plus likes, shares, saves and views on a video.

All of them come from automated or inactive accounts — they are not real people interested in your account, your post or your video. In other words, the service only increases a number. You are buying the number itself.

So there is no misunderstanding, here is plainly what you do not get:

• they are not real, active followers, or people interested in you;
• the likes delivered also come from automated accounts — they are not genuine appreciation and they do not come with messages or authentic interaction;
• shares, saves and views are numbers too, not real interaction: nobody actually distributes your content to an audience and nobody watches it;
• this is not marketing, advertising, promotion or organic growth;
• we do not guarantee visibility, appearance in recommendations, collaborations, sales or any commercial result.

Prices are shown in euro (EUR) for customers in the European Union and in pounds sterling (GBP) for customers in the United Kingdom. The currency is selected automatically from your location and can be changed in the site header. The price you see is the price you are charged; no additional currency conversion is applied by us.

All prices include VAT at the rate applicable at the time of the order. Payment is made once, when you place the order, through Shopify Payments (card, Apple Pay, Google Pay, Shop Pay). An invoice/receipt is issued electronically for every order.

At the time of the order we save a copy of the package (price, currency, quantity). Later price changes do not affect orders already placed.

For followers we need your account's @username or link. For likes, shares, saves and views we need the link to the post, Reel or video.

We never ask for your password and we never ask for access to your account.

The account must be public, and the post, Reel or video you give us must stay public and available for the whole delivery. If they are not, the order cannot be delivered.

Delivery starts after payment is confirmed. Instagram services are delivered automatically and normally complete within hours, and at most within 24 business hours. Delivery may arrive gradually. TikTok services are also delivered automatically and normally complete within 24 business hours; depending on the supplier, delivery may take up to 48 business hours.

This is the most important paragraph. By placing an order you understand and accept that:

• the service breaches the Instagram, Meta and TikTok Terms of Use;
• platforms periodically remove fake accounts, so the delivered number — whichever it is — may drop over time, partially or entirely (see section 7 — refill);
• your account may be flagged, restricted or suspended by the platform as a result of using such a service, and you accept that risk in full;
• we do not control and are not responsible for the platforms' decisions about your account, your posts or what we delivered.

The refill is offered exclusively for Instagram follower packages, within the first 30 days of delivery, at your request, on a best-effort basis.

The refill depends on our providers and on the platform and is not guaranteed; it may be partial, delayed or impossible to carry out. If the refill cannot be carried out, this does not entitle you to a refund, because the service you paid for — the initial delivery — has been performed.

The refill does not cover drops caused by platform action against your account (restriction, suspension), by switching the account to private, by changing the username or by deleting the post. Likes, views and all TikTok services have no refill.

The refill goes to exactly the account you gave us with the order. If it can no longer be identified or reached, topping up becomes technically impossible, not commercially refused. Accordingly, the refill can no longer be granted if, after delivery:

• you change your account's @username — the delivered link no longer leads anywhere;
• you set the account to private, deactivate it or delete it;
• the platform restricts, suspends or deletes your account;
• you request the refill after the 30 days from delivery have passed.

As a consumer you have the right to cancel this contract within 14 days without giving a reason, as long as delivery has not started:

• in the European Union, under Directive 2011/83/EU on consumer rights, as implemented in your country of residence;
• in the United Kingdom, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013;
• in Romania, under Government Emergency Ordinance 34/2014.

Because this is a digital service performed immediately, if you expressly ask us to start delivery before the 14-day period ends and acknowledge that you lose your right to cancel once delivery has started, you can no longer request a refund for the part already delivered (Article 16(a)/(m) of Directive 2011/83/EU; Regulations 36–37 of the UK 2013 Regulations; Article 16 of GEO 34/2014). This consent is given through a separate checkbox when ordering: "I ask you to start delivery immediately and understand that, once delivery has started, I lose my 14-day right to cancel." The time of that consent and the accepted Terms version are saved on the order.

If we do not deliver what we promised, we refund you for the undelivered part, in the currency you paid, to the payment method you used. Once delivered, the counts cannot be "returned" — whichever the service: followers, likes, shares, saves or views.

We process your data in line with the Privacy Policy available on this site. Payment data is processed exclusively by authorised processors; we do not store card details. For customers in the UK, data is transferred to the EU under the UK adequacy regulations.

You can contact us with any complaint at «[email@exemplu.ro]». We aim to reply within one business day.

If you are in the EU, you may also use the European Online Dispute Resolution (ODR) platform (link in the site footer). If you are in the UK, the ODR platform is not available; you can contact us directly or seek advice from Citizens Advice or your local Trading Standards service. Romanian consumers may also contact ANPC.

These Terms are governed by Romanian law. Nothing in these Terms removes the protection granted to you by the mandatory consumer-protection rules of the country where you live (Article 6 of Regulation (EC) 593/2008 "Rome I"; for the UK, the retained equivalent). Any disputes are settled amicably or, failing that, by the competent courts — for consumers, including the courts of your country of residence.

We may update these Terms. Each version has its own identifier, and orders refer to the version accepted when they were placed. Changes do not apply retroactively to existing orders.